Ticket Options, Access Codes, and Promo Codes – How can we help?

Time to learn about options and codes!

You've learned how to create a ticket, and now you're ready to start adding options, access codes, and promo codes.

When creating a ticket, you can add extra features to provide discounts, create hidden tickets, and/or collect additional information from your attendees.

Adding Access & Promo Codes

Promo Code -Allows you to offer a discount of either a dollar or percentage amount. If you wish to offer a free ticket, you are able to set the discount percentage to 100%.

Access Code - Adding an access code to a specific ticket hides the ticket from the registration section of your landing site. In order for guests to access the ticket, they will need to enter this code into the "enter access code..." section above the available tickets. After doing so, the ticket with the associated access code will appear with the other available tickets.

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Ticket Options

Ticket options allow you to ask attendees questions or offer them a field to fill in. For tickets that require additional information from guests, use the "Options" field. In this field you will have four formats to pick from: Text Input, Select Input, Multiple Options, Single Options. You have the option to customize your options, answers, and require an answer from your attendees.

Text Input: Use this fielf for your guests to write in their additional information
Select Input: Use this field to have guests select an option from a preselected drop down menu
Multiple Options: Use this field to allow guests to pick multiple options from a list
Single Options: Use this field to allow guests to select a single option from a preset list

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Ticket Option Up-Charge(s)

It is important to note that ticket option up-charges are only available for 'Select Input,' 'Multiple Options,' and 'Single Option.' That being said, ticket option up-charges are a great way to increase overall event revenue by adding up-charges such as t-shirt sales, meal options, and even chance-to-win ticket sales. You are able to make ticket options, and therefore, up-charges required. An example of when this may occur would be for a 5K run where attendees are required purchase a shirt and ticket in order to attend.