Seating FAQ

Do I need technical or coding skills in order to create a venue?

No. Setting up a venue is as simple as choosing a room object or table shape. Venue set up for a new user, depending on the size of the venue, takes roughly 15-20 minutes maximum. 

Why do I not see "Available People" when I click into the "Assign Seats tab? 

In order to begin assigning supporters to a seat at a table, you must first have supporters within the 'Supporters' tab of the manager portal. 

Can I filter by tags to assist in assigning my guests the the appropriate table?

You are able to filter available supporters by any default user tags or user tags added through the 'Supporters' tab of the manager portal. 

Can I drag and drop a supporter to a seat?

Yes. You can easily drag and drop a supporter into the desired seat.

Can I reuse my venue for next year? 

Yes. You can export your venue for import the following year or for your next event. 

How much does it cost to use the Event.Gives Table & Seat Manager?

$500.00 per event. Interested in utilizing Table & Seat Manager for multiple events within a year? Contact us at support@event.gives for more information on Enterprise pricing. 

Where do I purchase the Table & Seat Manager? 

Click the orange "Buy Add-Ons" and select "Table & Seat Management" to begin purchasing this add-on. 

After purchasing the Table & Seat Manager add-on, can I use it for future events?

This add-on is available per event. Interested in utilizing Table & Seat Manager for multiple events within a year? Contact us at support@event.gives for more information on Enterprise pricing. 

Why can I not edit table names within the 'Supporters' tab? 

Once you purchase the Table & Seat Manager, the "Table Name" column is no longer editable. All table assignments are managed on the Table & Seat Manager application. 

Do I need to set up tickets with affiliated sales before I can start assigning tables?

No. Joined users, which are supporters that are listed as "No Ticket" holders are able to be assigned to a seat in the Table & Seat Manager. 

Do I need to setup specific tickets to match my tables? (i.e. Match the amount of seats in a ticket to the amount of seats at a table)

No. However, we suggest matching the seats available in a "Table or Group Ticket" to match the amount of seats at the tables added to your venue. For example, if I have tables at my venue location containing 8 seats then we suggest selling two different table or group tickets, one having 4 seats available and one having 8 seats available. This will allow you to easily assign your table and group tickets to a table. Once complete, if you are selling individual tickets, you can begin assigning those to the remaining empty seats. 

Can I adjust the size of room objects? 

Yes. To adjust the size of room objects grab the edge of the room object and the drag it to your desired size. 

Can I purchase tickets on behalf of a user from the Event.Gives table & seat manager? 

Yes. If you have the appropriate permissions (Supervisor or Director), you are able to click "Purchase Tickets," from the "Assign Seats" tab to purchase tickets on behalf of a user.