How to Successfully connect a Webcam to your event

Tips for success:

• A user must be set up as a manager within the event in order to connect a Webcam
• We advise using Google Chrome as this browser is most compatible with our platform
• Be sure to have as few tabs open on your browser as possible to minimize a delay and to close out of any other programs. If you have another program open that has access to your microphone or camera, this will cause a disruption when connecting the webcam.
• We advise that each live speaker have a wireless earpiece connected to a phone line with the producer of the event or have someone else in the room with them who can direct them when they're going live.
• Check your internet connection with https://packetlosstest.com Be sure to change the preset approximation to 720 H264 WebRTC stream before clicking Start Test. If your packet loss is under 30, you should not be experiencing any issues due to packet loss. 

How to connect from the Event site:

1. Navigate to the event site (event.gives/yourkeyword) and click on the hamburger menu in the top right corner of the page. You should see a Connect Webcam button at the top of this list. Click on that and it will open in a separate tab. 

2. Enter your name where you are prompted to name your stream

3. The stream will then be visible within the Video Actions section of the 'Items' tab. When you are ready for the stream to go live, click on the 'Go Live' button next to the name of the stream. To turn off the stream, simply click the 'Go Live' button again.

How to connect from the Manager Portal:

1. Navigate to the manager portal for your event site (manager.event.gives/events/eventid) and click on the 'Items' tab. Under the Video Streams section, click on the red 'Connect Webcam' button.

2. Enter your name where you are prompted to name your stream

3. The stream will then be visible within the Video Actions section of the Items tab. When you are ready for the stream to Go Live, click on the 'Go Live' button next to the name of the stream. To turn off the stream, simply click the 'Go Live' button again.