Managing My Donation(s) and Event Transactions(s)

Managing your donations with Event.Gives is easy! You can make edits at anytime through your "My Account" page. If you need more information on your "My Account" page or how to access this page, click here. Click a section below to skip ahead to the section that best answers your questions.

• How to Manage Your Event Transactions
• View & Download Your Receipt 
• Manage Your Recurring Donations
• Change, Add, or Delete Payment Information 

How To Manage Your Event(s) and Event Transaction(s)

1. Go to event.gives/myaccount and log into your account. If you forgot your password you can click "TEXT ME A PIN" or "EMAIL ME A PIN" to login and reset your password.

2. Once you are logged in, click the 'My Purchase History' tab to see your recent purchases as well as recurring donations, shown below. 

3. From here, you are able to view transactions and download receipts within the secondary 'My Purchase History' tab, by locating the desired event and clicking the blue down arrow, pictured below.  

4. This will prompt a drop-down, showing you the transactions made within this event as well as giving the option to view and download the receipt for any of these transactions, pictured below. 

* Please Note: The 4th column from the left is the transaction ID provided by Stripe. If it starts with "ch_" then it was a credit card transaction. However, as you can see in the image below, these transactions begin with "noch_," meaning they are cash transactions. 

View & Download Your Receipt

In the 'My Purchase History' tab you can view and download the receipt of any donation or purchase you make. Scroll down to find the name of the the event you are looking for and click the blue down arrow to view the details. 

Next click the "View Receipt" button on the charge you would like the receipt for. From there a PDF will be generated in a new tab. You can save, download, or print the PDF from this tab.

*Please Note: If your browser has pop-ups blocked, this new tab will not generate. If you need help removing pop-up blockers from your browser in order to view your receipt PDF please contact us at support@event.gives. 

Managing Your Recurring Donations 

1. Click the 'My Recurring Donations' tab to the right of the secondary 'My Purchase History' tab in order to view your recurring donations. 

2. After clicking into the 'My Recurring Donations' tab, you will see your recurring donations. Circled below in green is an active recurring donation. In order to cancel this recurring donation, you will click the red "Cancel" button. Circled below in red is an inactive recurring donation that you are able to renew, by clicking the green "Renew" button. 

*Please Note: The column titled "Active" allows you too quickly designate which events you have active recurring subscriptions for by looking for "Yes." If this there is a recurring donation with a "No" in this column, this recurring donation is not active and therefore, not recurring.

Change, Add, or Delete Payment Information 

1. To edit your account or payment information click into the 'My Profile' tab. From there you'll see your account information as well as the card(s) on file. In order to remove a card, click the trash can icon to the right of the card. 

2. To add a new credit card on file click "Add a new credit card."

3. Add in the credit card credentials then click the "Save" button.