Forgot/Create Password: How to Access Your Account

• Forgot your password or need to add a password to your account? You've come to the right place! Click "Text Me a PIN" or"Email Me a PIN" to receive a 4-digit pin to enter to allow you to login. 

"TEXT ME A PIN"

• If you choose the "Text Me a PIN" option, it will prompt you to enter your mobile number associated with your account in order to receive your pin, shown below: 

• Next, you will be prompted to enter your 4-digit pin, shown below:

"EMAIL ME A PIN"

• If you choose the "EMAIL ME A PIN" option, it will prompt you to enter your email address  associated with your account in order to receive your pin, shown below: 

• Next, you will be prompted to enter your 4-digit pin, shown below:

• Once you have entered your 4-digit pin, the notification will pop up letting you know that you have been logged in. You will be asked if you want to reset your password.

• If you choose to reset your password, you will type in your new password in the next window and click "Update."
• Note: in order to update your password, you must follow specific character limits. See below for what your password must include. 

You are now ready to begin buying, bidding, and donating!