Event Checklist: Event Support

Event.Gives wants every event to be amazing! Our success is tied to yours. One of the best ways to ensure your event runs smoothly is to hire an Event.Gives Event Expert.

There are four levels of event support depending on the needs of your event.  You are able to purchase them individually or any combination of the four.  You can hire an Event Expert by clicking the orange button on the Event Settings Tab.

Remote Support Expert $350

This level of support establishes a direct line to an Event Expert for you and your attendees throughout your event.  Your Event Expert will be able to assist you with questions, answer support tickets from your attendees, and have a direct line to our tech team if needed.

We appreciate as much advance notice as possible and require all requests be submitted at least 24 hours prior to your event. Your assigned Event Expert will contact you via email within 24 hours, or the next business day. Their contact info will also appear on your Event Settings tab. If your event support extends beyond 4 hours, you will be billed $75 at the start of each additional hour. 

This level of support establishes a direct line to an Event Expert for you and your attendees throughout your event.  Your Event Expert will be able to assist you with questions, answer support tickets from your attendees, and have a direct line to our tech team if needed. Remote Support Plus includes remote support for your event PLUS set up support to help you create your event page. 

We appreciate as much advance notice as possible and require all requests be submitted at least 24 hours prior to your event. Your assigned Event Expert will contact you via email within 24 hours, or the next business day. Their contact info will also appear on your Event Settings tab. If your event support extends beyond 4 hours, you will be billed $75 at the start of each additional hour. 

Onsite Event Support Expert $750

Your Onsite Event Expert will be by your side throughout your event! They will arrive 1 hour prior to the event to ensure your team is prepared for the event. They will be able to assist with check-in, monitor the auction, help guests bid, answer questions throughout the event, and help with the checkout process. 

*If we do not have an Event Expert in your area, additional travel and lodging charges may apply. 

We appreciate as much advance notice as possible and require all requests be submitted at least 3 weeks prior to your event. Your assigned Event Expert will contact you via email within 48 hours, or the following two business days business day. Their contact info will also appear on your Event Settings tab. If your event support extends beyond 4 hours, you will be billed $75 at the start of each additional hour. 

Production Event Support $750

A Production Event Expert will include 4 hours (plus 2 run-throughs) of event production support for your virtual live event. This includes following the organization’s run-of-show as well as pushing content and items live during the event. 

**This does not include Remote Event Expert support such as answering any questions that may come in through the message icon on your event site from your attendees.

We appreciate as much advance notice as possible and require all requests be submitted at least 2 weeks prior to your event. Your assigned Event Expert will contact you via email within 24 hours, or the next business day. Their contact info will also appear on your Event Settings tab. If your event support extends beyond 4 hours, you will be billed $75 at the start of each additional hour.