Event Checklist: Payout

 Step 8: Payout

Previous - Step 7: Checkout

Next - Step 9: Reporting

Overview

• Final Payments
• Payout Report
• Refunds
• Verify Charges
• Request Payout

• Final Payments

Before requesting payout you will want to make sure any unpaid transactions have been paid. On the 'Messaging' tab, you are able to send a payment link that will go to any guest who has unpaid, outstanding items in their cart. *Please Note: Once your event is archived, you will not be able to process any more payments.

• Payout Report

You can access the event's payout report by clicking the "Event Actions" button, "Reports," and then "Payout Report."You will be able to review all paid transactions (by cash and credit), total processing fees, and any balance on the event. In order to officially close your event to payments and set the status to "Archived," you will need to click the blue "Request Payout" button, shown below.

• Refunds

The payout report is a great place to verify or refund any transaction. Search the attendee's name or number, select the transaction's action button, select "view [#] records", and simply click refund on the items you wish to refund. Any refunded amount may take 2-3 business days to reflect on the purchaser's bank statement.

*Please Note: Stripe, our credit card processor, does not refund credit card fees for any transaction.

CONTINUE TO STEP 9: REPORTING