Step 2: Ticketing
Previous - Step 1: Setup
Next - Step 3: Items
- Create, Manage & Delete
Add and manage event ticketing within your dashboard from the tickets tab. Create individual or group tickets with promo codes, access codes, and advanced options (meal selection, merchandise size, etc.). You can also create live access tickets for your event which you can learn more about here.
Navigate to the event check-in tab. Search the ticket holder, click the actions button, and select re-assign. You will need the phone number of the new ticket holder to successfully re-assign a ticket. All accounts MUST have a phone number
"Text ticket link blast 1-hour before the event starts to increase check-in speed."
Want more expert tips? Learn about Event Experts here.
The scanner app is one of our most powerful tools. Send each check-in staff member a scanner invite from the event check-in page. You can check-in, re-assign, and edit the advanced options of any ticket from the scanner. You can even check-in an entire party/group of attendees by scanning any one of the group's tickets.
Check-in is best handled with our ticket scanner but if you would prefer to check-in attendees manually, simply search the ticket holder and click the blue "check-in" button. It's that easy...
(*REFERENCE "SCANNER" SCREENSHOT ABOVE)
Performing ticket refunds is simple. Search the ticket holder, select the action button next to the guest's name, and select purchase details. This will present a popup window with this ticket's refund options.
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