Are there fees for issuing refunds? – How can we help?

Refunds are incredibly easy to issue within the manager portal and you may see a confirmation prior to issuing a refund:

The Event.Gives platform does not apply any additional fees for processing refunds and the platform fee is automatically refunded for any refunded transactions. Stripe handles all credit card processing and does not refund the credit card processing fee of 3.5% +$0.30 per transaction. Please note, no other fees will be applied to refunded transactions.

Want to know more about Event.Gives? Join us for one, or all, of our weekly demos!

Tuesday at 2 EST PM or on YouTube- Learn all the basics of Event.Gives.

Wednesday at 2 EST PM- Participate in a Virtual Live Streaming event.

Thursday at 2 EST PM- Deep dive into our Manager Portal with a Q&A chat.

If you have any questions, please feel free to reach out to our support team at support@event.gives

Follow this link to our Releases Notes to see what's new to the Event.Gives platform

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