Refunds are incredibly easy to issue within the manager portal and you may see a confirmation prior to issuing a refund:
The Event.Gives platform does not apply any additional fees for processing refunds and the platform fee is automatically refunded for any refunded transactions. Stripe handles all credit card processing and does not refund the credit card processing fee of 3.5% +$0.30 per transaction. Please note, no other fees will be applied to refunded transactions.
Want to know more about Event.Gives? Join us for a live demo!
Tuesday at 2 PM EST via Zoom: Deep dive into the Event.Gives manager portal with Q&A.
The second Wednesday each month at 2 PM EST: Participate as an attendee in a virtual live streaming event, featuring Kandice Luisi and one of our auctioneer partners!
COMING SOON: Check out our “7 Minutes to Success” videos on YouTube!
If you have any questions, please feel free to reach out to our support team at firstname.lastname@example.org.
Follow this link to our Releases Notes to see what's new to the Event.Gives platform.