As you upload content to the Video Actions section of your event, please keep in mind the following recommendations for the best quality.
Video Dimension: 1280x720p ideal size
Video Size: You can upload videos of any size however the larger the video, the longer it will take to upload. We now re-encode every video uploaded to these specs to ensure all videos are streamed to events most efficiently. The video will automatically optimize once it is loaded but this process may take double the video run time.
File Type: The video files will need to be saved as MP4. More specifically, please make sure your videos are encoded using the h.264 codec. We have seen events uploading h.265 encoded videos lately and this codec is not supported by Chrome, Firfeox or IE browsers.
Rate Control: CBR
Keyframe Interval: 2
CPU Usage Preset: very fast
x264 Options: b-pyramid=0 b-frame=0
Base Resolution: 1280x720
Output Resolution: 1280x720
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Tuesday at 2 PM EST via Zoom: Deep dive into the Event.Gives manager portal with Q&A.
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COMING SOON: Check out our “7 Minutes to Success” videos on YouTube!
If you have any questions, please feel free to reach out to our support team at firstname.lastname@example.org.