Are fees going up or down?
Neither! For platform fees, our required Attendee Supported Pricing (ASP) defaulted to 12.5%. We offered a sliding scale between 5% and 20%. We also offered the option to input a custom amount. We removed all the options and are now presenting a single platform fee of 4.5% instead of a fluctuating fee.
What if I paid to turn ASP off?
You have locked in pricing for your event and do not need to take further action. Your Payment Settings will be automatically updated to reflect that your organization pays platform fees, which is covered by your previous payment. For future events, “Organization pays fees” means you will pay 4.5% on each transaction up to $4,500.
What if I have current pricing and I want to change it to new pricing?
You will be able to change your settings on March 1, 2023.
*Pricing is subject to change. Please confirm with your Customer Success Coach for current pricing.